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We’ll set you up to access the images online. If you need the images on a physical disc, your patient can pick up a copy at the location where their imaging was performed.

Back to FAQ Topics. ZoomCare Online Help Thank you! Your submission has been received! I’m a medical provider. How do I contact ZoomCare? Topic Medical Provider Questions. How can I ask a pharmacist a question about my medication? How long does it take for my prescription to arrive from ZoomCare Pharmacy? How do I pay for my prescription? Does ZoomCare Pharmacy accept prescriptions from other providers? How do I request a refill? What insurance plans does ZoomCare accept?

What are the hours of operation for ZoomCare Pharmacy? How can I verify my employee’s doctor note is valid? I have two accounts with two different email addresses. How can I sync them? Can I view my child’s medical record? Who can I talk to about a problem I had with my visit?

What should I do if I have a question or concern about privacy and security? Will I be charged if ZoomCare cancelled my visit? I was referred to a doctor who can’t see me for weeks.

What can I do next? My pharmacy can’t find the prescription ordered by my ZoomCare provider. Who can I call? How can I view or access my medical records? I’m locked out of my online account. How can I reset my password?

I need paperwork filled out about my care. How do I send it to my provider? My prescription isn’t correct. How do I get help? How do I transfer my prescription from one pharmacy to another? I don’t see all my records in my Timeline. How do I access them? How do I get my lab results? I missed taking my antibiotics. What should I do next? How do I follow-up with my ZoomCare provider? I can’t find an available Mental Health visit. What can I do? How do I get my medication refilled? What medications does ZoomCare prescribe for Mental Health treatment?

Does ZoomCare prescribe benzodiazepines? Can ZoomCare help me? Where will I get my labs, tests, and x-rays done? What if I have an Emergency?

Where will you send me? How can I get a doctors note about my recent ZoomCare Visit? Do you prescribe service animals? Do you prescribe medical marijuana? Do you prescribe controlled substances, opioids, narcotics? Can you treat chronic pain? Where do I go to get my wart removed? Can you take care of that? Can I get travel vaccinations at ZoomCare? Can I get vaccinations at ZoomCare?

How do I get my vaccination records? Can I get a flu shot at ZoomCare? How do labs and tests work at ZoomCare? Do you treat kids and minors? What can I expect during my Annual Wellness Visit?

Does ZoomCare offer children’s wellness visits? I need birth control. Where should I schedule? Do you do drug testing and screening? How do I bill Worker’s Compensation Insurance? Will my insurance pay for a Sports Physical?

Why can’t I use my insurance to pay for meds I receive during my visit? How much do labs cost? How much do vaccines cost? How can I pay for my visit?

Why do I have a refund on my card from ZoomCare? How do I update my credit card information? Ugh, I’m in collections.

Now what? Why did a get a bill from LabCorp? Why did I get an email saying my credit card was going to be charged? Where can I find my past invoices? When will I get my refund if I had to pay in full? Why did I get a bill in the mail? Do you take my health insurance? How do I pay for my care? My billing address changed. How do I update my payment information? How can I pay an outstanding bill?

Who do I talk to if I have a question about my bill? Does ZoomCare accept partial payments? How can I change my preferred payment method? Why did you charge a different card on my account? Why did my payment fail? Why do you charge my card automatically when my bill is adjusted? How can I get a full statement for my visit?

I was overcharged. How can I get a refund? How will I be notified if my Visit Receipt changes? Why is my Visit Receipt an estimate? Why do I have an outstanding balance?


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Non-defective merchandise returned for refund will be subject to a restocking fee {Em-M inquiries and customer Service () FAX. Here are a few ways to get in touch with us: ‍ Phone: () Fax: () Pharmacy: ‍ Mailing Address: NW Irving St. “Free healthcare IF you go to a ZoomCare or PeaceHealth (but there’s no PeaceHealth in Seattle so that’s pointless) AND IF you have the PPO.


Zoom care contact number – none:

Now what? The experience with Zoomcar has been excellent. Zoom on the go! How will I be notified if my Visit Receipt changes? How do I access them?


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